Privacy Policy
A Legal Disclaimer
INTRODUCTION
Kontralab ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
INFORMATION WE COLLECT
Personal Information:
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Contact details (name, email, phone number, address)
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Project requirements and preferences
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Payment and billing information
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Communication records and correspondence
Automatically Collected Information:
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Website usage data and analytics
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IP addresses and browser information
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Cookies and tracking technologies
HOW WE USE YOUR INFORMATION
We use your information to:
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Provide video production and equipment rental services
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Process payments and manage contracts
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Communicate about projects and services
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Improve our website and services
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Send marketing communications (with your consent)
VIDEO CONTENT AND INTELLECTUAL PROPERTY
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Client video content remains the property of the client
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We may use project footage for portfolio purposes with written consent
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Behind-the-scenes content may be used for marketing with permission
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All usage rights are clearly defined in our service contracts
INFORMATION SHARING
We do not sell your personal information. We may share information with:
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Trusted freelancers and crew members (under confidentiality agreements)
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Payment processors and business service providers
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Legal authorities when required by law
DATA SECURITY
We implement appropriate security measures to protect your information, including secure file transfer protocols for video content and encrypted payment processing.
YOUR RIGHTS
You have the right to:
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Access and update your personal information
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Request deletion of your data
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Opt-out of marketing communications
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Request information about how your data is used
CONTACT US
For privacy-related questions or requests:
Email: info@kontralab.com Phone: 305-676-0530 Address:Miami, FL